Frequently Asked Questions
Payment
In order to get started a 50% deposit is required. We will then provide a walkthrough, setting you up on our system. This helps for us to collaborate on the project and streamline the process. Thats when the fun starts!
Process
Your project will be completed following the deadlines set earlier in the process and we allow up to five (5) revisions rounds. Upon receiving the final 50% of the invoice, the final draft of the project will be officially handed over.
Support
For the next 30 days, we will provide free service to ensure a seamless transition of the brand building campaign.
Guarantee
During the process of working with us, if you are not happy with the service, we will refund your deposit. After delivery of our work, and you are not happy with the results, we will refund 50% and hand over all digital assets used during the project.